Hajj 2027 Training Starts for Group Leaders and Pilgrim Staff

November 10, 2026

Saudi Arabia’s Hajj Ministry has started a training program in Jeddah for pilgrim affairs office members and group leaders ahead of Hajj 2027 (1448 AH).

Hajj 2027 Training Starts for Group Leaders and Pilgrim Staff 1

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Saudi Arabia’s Ministry of Hajj and Umrah launched the first edition of its training program for Pilgrims’ Affairs Office members and group leaders in Jeddah on 6 November 2026 (26 Jumada al-Awwal 1448 AH). It prepares them for Hajj 1448.

The program covers 11 subject areas. It aims to build leadership and operational skills and improve the services pilgrims from their countries receive.

Hajj 2027 Training Starts for Group Leaders and Pilgrim Staff 3

Deputy Minister of Hajj and Umrah Dr. Abdulfattah bin Sulaiman Mashat visited the venue with Assistant Minister Dr. Al-Hasan Al-Manakhra and the ministry’s undersecretaries. He looked at the training facilities, the equipment, how each subject will be taught, and how the program is running.

A preparatory meeting was held the day before the launch. It reviewed the training content, coordinated the trainers’ roles, and matched the training and assessment methods across subjects.

What the Program Covers

The program aims to bring participants onto the same knowledge and practices. It also builds skills in planning, organizing, supervising and decision-making.

Hajj 2027 Training Starts for Group Leaders and Pilgrim Staff

Participants will also learn to manage risks, crises and exceptional cases, and to handle reports according to approved procedures.

The 11 subject areas are:

Transport
Group movement
Preparation and early readiness
Housing and accommodation
Catering
Holy sites services
Customer service and effective communication
Hospitality center leaders
Health
Media
Group leaders

The program uses one set of assessment tools to measure participants’ readiness, skills and the effect of the training. It also uses a train-the-trainer model, so participants can pass their knowledge on within their Pilgrims’ Affairs Offices.

Part of the Hajj Conference

The program is taking place on the sidelines of the sixth Hajj Conference and Exhibition. Jeddah hosts the event from 8 to 11 November 2026.

The event is under the patronage of Custodian of the Two Holy Mosques King Salman bin Abdulaziz Al Saud. The Ministry of Hajj and Umrah organizes it with the Guests of Allah Service Program, one of the Saudi Vision 2030 programs.

The ministry says the training is part of its early preparation for Hajj 2027. It also supports the goals of the Guests of Allah Service Program.