How to Store Luggage at Masjid Al Haram (Grand Mosque)

Rukhsar Rehman

March 7, 2025

Pilgrims visiting the Grand Mosque can now take advantage of a secure luggage storage service available 24/7 throughout Ramadan, featuring smart tracking, surveillance, and designated drop-off and collection points.

Visitors to Al-Masjid Al-Haram can now enjoy peace of mind with the newly introduced Secure Luggage Storage Service.

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The service allows pilgrims to store their luggage safely while they engage in worship and other activities at the Grand Mosque.

Key Features of the Service

Designated Drop-Off & Collection: Luggage can be dropped off at specific storage centers and collection points located near the mosque’s main entrances.
Enhanced Security: Equipped with secure shelves and state-of-the-art surveillance systems, the storage facilities ensure that your belongings are safe.
Smart Tracking: Each item is tagged with QR codes and smart tags, allowing for electronic tracking and precise data matching.
24/7 Availability: The service operates round the clock throughout Ramadan, ensuring convenience for all pilgrims.

How To Store Luggage Step-by-Step Guide

Inspection & Registration: Upon arrival at the storage center, your luggage is carefully inspected and registered. A smart tracking wristband is then issued to ensure seamless tracking.
Storage & Monitoring: Your belongings are securely stored and continuously monitored, with automated alerts sent after four hours to enhance security.
Limitations: The facilities are designed to accommodate luggage weighing up to 7 kilograms per item for a maximum duration of four hours per session.
Collection: When it’s time to retrieve your luggage, simply scan the QR code and verify your details for a smooth and efficient collection process.

Luggage Storage Locations at Al-Masjid Al-Haram

Main Storage Centers: There are two central storage facilities available.
Collection Points: Six designated collection points are situated at the main entrances for easy access.
Specific Locations:
- Opposite Gate 64, Western Courtyard Entrance (Shubaikah)
- Next to the Makkah Library in the Eastern Courtyard

Service Cost

The basic luggage storage service is provided free of charge to pilgrims. However, it is advisable to confirm any additional details or fees for extra services with the official service counters at the mosque.