ASEFNE App to Provide Emergency Services for Umrah and Hajj Pilgrims (Download)

To enhance the safety and well-being of pilgrims, Saudi Arabia has introduced the ASEFNE (أسعفني) app, offering critical emergency services tailored to the needs of Umrah and Hajj visitors.
ASEFNE App (1)

The app, launched by the Saudi Red Crescent Authority, aims to provide swift assistance during emergencies and is available for download on both iOS and Android platforms.

About ASEFNE App:

The ASEFNE app offers several important features designed to support users in emergency situations, especially pilgrims who may face medical or safety-related issues while in Saudi Arabia for religious duties.

Key features include:

  1. Emergency Reporting: Users can open an emergency report directly with the Saudi Red Crescent Authority, providing precise location data to increase response accuracy.
  2. Urgent SOS Alerts: In extreme emergencies, users can send distress alerts not only to the Saudi Red Crescent but also to their close contacts via SMS.
  3. Support for People with Special Needs: The app facilitates emergency reporting for individuals with special needs, such as the deaf or those who are unable to speak.
  4. Real-Time Tracking: Users can track the status of their emergency report and receive updates on response actions.
  5. Medical History Documentation: Pilgrims can record their medical history, including chronic conditions and medications, to ensure responders have vital information in advance.
  6. Guidance to Nearby Medical Facilities: The app provides information on nearby hospitals, clinics, and pharmacies, and offers navigation to these locations.
  7. Morse Code Distress Signals: For situations where verbal communication is not possible, users can send encrypted distress signals using their phone’s flashlight.
  8. Alerts for Nearby People: The app can emit warning lights and sounds to alert those nearby that the user needs assistance.
  9. Volunteer Opportunities: The app also provides an option for users to volunteer in emergency situations.

A Lifeline for Pilgrims

ASEFNE’s services are a significant addition to the support network for the millions of pilgrims who visit Saudi Arabia each year. The app ensures that emergency help is just a few taps away, providing peace of mind for both pilgrims and their families. However, it’s important to note that the app is functional only within the Kingdom of Saudi Arabia.

As the Hajj and Umrah seasons approach, the Saudi Red Crescent Authority’s ASEFNE app is expected to play a crucial role in ensuring the health and safety of pilgrims during their spiritual journey.

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