Key Takeaways:
- Taxi drivers must use meters from the start of every trip.
- Report non-compliance to TGA.
- Free ride if the meter is not down.
The Saudi Transport General Authority (TGA) has reinforced a critical regulation requiring all taxi drivers to activate their fare meters at the beginning of every trip.
Under the rules, passengers have the right to complete their journey without payment if the meter is not used.
To eliminate overcharging and ensure transparent pricing, particularly for travelers visiting religious sites such as Makkah and Madinah.
The policy, supported by the Public Transport Authority (PTA), will further improve the quality and reliability of public transport services across the Kingdom.
It specifically addresses long-standing concerns about inconsistent fare collection, especially along high-demand routes like Jeddah Airport to Makkah.
Passengers are encouraged to report non-compliant drivers via official TGA channels. Violating drivers may face penalties, including fines and suspension of permits, in addition to providing free trips when meters are not activated.
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