Key Takeaways
- Over 1.68 million international Umrah pilgrims arrived in Saudi Arabia during Ramadan 2026.
- Prayer reservations at Al-Rawdah Al-Sharifah exceeded 1.1 million from pilgrims of 155 nationalities.
- 30 Nusuk Care centres in Makkah, Madinah, and Jeddah delivered over 153,000 services in 11 languages.
The Ministry of Hajj and Umrah has recorded over 1.68 million international Umrah pilgrims arriving in the Kingdom during Ramadan 2026.
Al-Rawdah Al-Sharifah Reservations Top 1.1 Million
Prayer reservations at Al-Rawdah Al-Sharifah at the Prophet’s Mosque exceeded 1.1 million during Ramadan, with pilgrims from 155 nationalities booking through the digital reservation system.
Nusuk Care Centres Deliver 153,000 Services
The Ministry’s 30 Nusuk Care centres operating across Makkah, Madinah, and Jeddah delivered over 153,000 services in 11 languages during Ramadan.
Services covered guidance, field support, and direct assistance to pilgrims — providing on-ground care in the languages pilgrims are most comfortable communicating in.
The Pilgrim Care Centre (1966) handled over 19,700 reports and inquiries during the same period, achieving a resolution rate exceeding 93.3%.
Monitoring and Field Inspections
To support decision-making and coordination across agencies, the Monitoring and Control Centre provided over 80 dashboards used by more than 200 entities for real-time service monitoring, operational data analysis, and performance oversight.
Ministry inspection teams carried out over 21,500 field inspections of accommodation facilities and service providers during Ramadan, verifying compliance with regulations and contributing to improved service quality for pilgrims.
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